Frequently asked questions

Instagram DM Automation is official Meta-approved software that automatically sends direct messages when people comment on your Reels or posts, reply to your stories, or message your inbox. It runs 24/7 to deliver links, answer product queries, capture leads, and convert followers into customers.

Instagram Comment Automation monitors comments on your posts, Reels, and Live streams for specific trigger keywords (like "PRICE", "GUIDE", or "LINK"). Within one second of someone commenting, the system posts a randomized public reply and sends the commenter a private DM with the requested link or resource.

CreatorDM works in 3 simple steps: 1) Connect your Instagram account using official Meta login (no password needed). 2) Set up a trigger rule, such as a keyword on your latest Reel. 3) When an audience member comments, CreatorDM instantly sends an automated DM, can ask them to follow your account, captures email/phone details, or hands the chat over to an AI sales agent.

Unlike ManyChat, which charges an escalating "contact tax" where pricing increases as your audience grows ($45–$145+/mo), CreatorDM provides flat $15/mo pricing with unlimited DMs and no contact penalties. CreatorDM also includes built-in AI takeover chat, Shopify in-chat products, Notion CRM sync, and a link-in-bio website builder without requiring complex node builders.

While LinkDM only handles basic link delivery, CreatorDM provides a full growth suite: conversational AI sales agents that answer customer questions, automated follow-verification gates, Shopify catalog DM cards, Cal.com booking, multi-account add-ons for $5/mo, and WhatsApp inbox integration.

Yes. CreatorDM monitors comments on Reels, regular feed posts, and Live streams in real time. The moment a follower or viewer leaves a comment with your trigger keyword, CreatorDM automatically sends a direct message to their Instagram inbox in under one second.

creatorDM is an Instagram marketing platform that automatically sends DMs when someone comments on your Reels, posts, ads, lives, or stories, or messages your inbox. It turns that engagement into followers, email/phone leads, and sales — using official Meta APIs.

Yes. The free plan includes up to 1,000 DMs per month and does not require a credit card. Pro is $15 USD per month and includes unlimited DMs, AI chat takeover, and up to 3 Instagram accounts.

Yes, when the tool uses Meta’s official Instagram Messaging APIs, connects with Meta login (never your Instagram password), and only messages people after they comment, reply to a Story, or message you first. Password bots, scraping, and cold DMs are against Meta’s rules.

Yes. creatorDM is built as a Meta Business Partner-style integration and uses official Instagram APIs only. We never ask for your Instagram password, and automations follow platform send limits so your account stays in good standing.

No. You can create an account and launch your first automation without entering payment details. A card is only required if you upgrade to Pro.

Free accounts can send up to 1,000 DMs per month. Pro accounts include unlimited DMs. We apply a conservative hourly send pace that follows Instagram developer guidelines to maintain maximum deliverability and account safety.

No. You connect securely through Meta’s official OAuth dialog. creatorDM never sees, asks for, or stores your Instagram password.

Yes. In addition to comment-to-DM automation, creatorDM includes a fast drag-and-drop website and link-in-bio builder so you can showcase products, capture leads, and link to content directly from your profile.

Most creators connect Instagram and launch a template automation in about two minutes. You sign up, complete Meta login, pick a trigger (keyword, comment, or story reply), and go live.